this is what i did after calling for 30 minutes and got another 30 minutes for cell phone .Found them to be really kind.
me: hi dear
Julio: Welcome achal to Nexustel's online assistance service. How may I help you today?
me: i tried to call using my cell , but that was not very clear. can i try it one more time just to make sure if it really works
Julio: My I have your name, email and telephone number, please?
me: Name: ----- , phone 202812---- and email is :--------@gmail.com
me: gracias
Julio: Please hold on one moment
Julio: Thank you for your patience
me: thank you
Julio: Gracias por visitarnos y no dude en contactarnos nuevamente si lo requiere
Julio: Do you have an access number to make your calls.
Julio: Sorry.
me: 7032532751
Julio: Were are you trying to call?
Julio: And were in virginia are you located?
me: in washington dc but that works, and i am trying to call to 0119779841------
Julio: The number that you have registered in our system does not have an access number it is not available.
me: so what do i need to do?
Julio: Do not worry i will help you.
me: thank you
Julio: I will provide you with an 800 number that you can use as an access number.
Julio: This number has has a charged but in your case it will be free of charge.
me: thanks a lot dear
Julio: This is the number 1-877-250-3612
me: thank you so much , i really appreciated
Julio: And this is how you make the call.
Julio: Access number + 011 + country code + area code + telephone number
me: god bless ya
me: thank you
Julio: Is there anything else I can help you with?
me: no thanks
Julio: Thank you for visiting and don't hesitate to contact us again if you need to
Julio: Good bye
me: bye